Player safety and support
Self-exclusion and time-outs
How to stop access and seek help without being directed back to gambling promotions.
This page offers independent harm-prevention information. No casino promotions or referral offers are provided here.
What self-exclusion means
Self-exclusion is a protective step for restricting access to gambling or gaming participation. The precise process and coverage depend on the operator and applicable jurisdiction.
Steps to consider
- Stop using the relevant gaming account.
- Locate the operator’s account control or responsible gameplay information.
- Request the appropriate timeout, closure or exclusion process from the operator directly.
- Consider device blocking and financial safeguards where appropriate.
- Ask for independent support if you need it.
Independent help
For US assistance, contact the National Problem Gambling Helpline at 1-800-MY-RESET. Official helpline page ↗
Important limitation
A request to this independent editorial site does not exclude you from Gamdom, Shuffle.us or any gaming platform. Only the responsible operator or relevant authority can apply its account restrictions.